Software Type: Customer Data Platforms, Customer Support Tools
Pricing Model: NA
Builds customer experience (CX) flows.
Kodif is a platform with AI tools ‘Copilot and Autopilot’ for customer support experience.
Copilot, an all-in-one GenAI automation solution, empowers frontline support teams with contextual AI workflows, workflow automation, and a Chat Assistant.
Autopilot enables customers to self-resolve issues across channels. Kodif’s Analytics provides valuable insights to CX leadership, optimizing strategies with customer journey analytics, agent productivity analytics, and transactional-level analytics.
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